Submit a Support Ticket

Response Times

• Internet / Connection
  < 2 hours
• Technical Support
  < 4 hours
• Billing & Payments
  < 8 hours
• Account Management
  < 12 hours
• General Enquiry
  < 24 hours

What Happens Next

1. 1

   Confirmation email

   You'll receive an email confirming your ticket was received.

2. 2

   Agent assigned

   A support agent will be assigned to your case.

3. 3

   We contact you

   Our team will reach out via the email you provided.

4. 4

   Issue resolved

   We work with you until the issue is fully resolved.

Need Immediate Help?