If you're experiencing slow internet speeds on your Fibercity broadband, it's possible that you've reached your fair usage limit. While our broadband data is unlimited, we do have a fair usage policy in place to ensure that all of our customers have a high-quality internet experience.
If you think you might have exceeded your fair usage limit and want to increase your data allowance, you can get in touch with us to discuss your options. Depending on your needs, we may be able to offer you a package with a higher data allowance.
However, before you decide to increase your data allowance, it's worth checking to see if there are any other factors that might be affecting your internet speeds. For example, you may be using multiple devices at the same time, which can put a strain on your broadband connection. In this case, you may want to consider upgrading your broadband speed instead of increasing your data allowance.
Whatever your needs, our team is here to help. We're committed to providing our customers with the best possible internet experience, and we'll work with you to find a solution that meets your needs and budget. So if you're experiencing slow internet speeds or have questions about your data allowance, don't hesitate to get in touch with us today.