If you're looking to change your fiber speed on your Fibercity broadband service, the first step is to get in touch with our customer support team. We have several broadband plans that may be available in your area, and our team can help you choose the one that's right for your needs.
When you contact us, we'll ask you a few questions to understand your requirements, such as how many devices you use and what activities you use the internet for. Based on your answers, we can recommend a broadband plan that gives you the speed and data allowance you need.
Once you've chosen a new plan, our team will work with you to make the necessary changes to your account. We'll ensure that your new plan is set up correctly and that you're getting the speed and performance you expect. It's worth noting that changing your fibre speed may involve a change in your monthly subscription fee, depending on the plan you choose. Our team can help you understand the costs and any other details you need to know before you make a decision. So if you're looking to change your fibre speed, speak to us. We're here to help, and we'll work with you to ensure that you have the right broadband plan for your needs.