There could be several reasons why your Fibercity internet is slow. Here are some possible causes and solutions:
Congestion: If there are many users on the network, this can cause congestion and slow down your internet speed. You can try using the internet during off-peak hours or upgrading to a higher-speed plan to reduce congestion.
Wi-Fi interference: If you're using Wi-Fi, interference from other devices or physical obstacles between your device and the router can cause slow speeds. Try moving closer to the router or reducing interference from other devices, such as microwaves or cordless phones.
Faulty equipment: Faulty equipment, such as your router or ONT, can cause slow speeds. Try restarting your equipment and checking for any error messages or indicators.
Outdated equipment: If your equipment is outdated, it may not be able to handle the speeds you're subscribed to. Consider upgrading to newer equipment or a higher-speed plan.